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Privacy Policy at oxloto

Your account information stays secure with us. We collect only what's needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and handle your…

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Personal Information We Gather

oxloto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open your oxloto account, we collect your name, email, phone number and date of birth to verify your identity and meet local regulations. During deposit and withdrawal, we record transaction details and payment method information — such as your DANA, OVO, GoPay or QRIS

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identifier — to process funds securely and detect fraud. We also log your IP address, device type and browser to keep your account safe from unauthorized access. Gameplay data (which games you play, session times, account balance history) is stored to personalize your experience and help
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us improve our platform. Where local law permits, we may also use cookies to remember your preferences and login status. All collected information is stored on encrypted servers in Indonesia and overseas, depending on local law and our data-processing agreements.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to Contact Us About Your Data

You have the right to request access to your personal data, ask us to correct mistakes, or request deletion where local law permits. Reach out using any of the channels below and we'll respond within three business days with next steps.

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Email Support

Send your data request to our privacy team at [email protected]. Include your account username and a clear description of what you want to access or change.

Live Chat

Open live chat in your account dashboard (available 09:00–23:00 Indonesia time, seven days a week) and ask to speak with our data-privacy officer.

Account Settings

Visit Settings → Privacy & Data in your account to download your full data record, update your personal information, or manage cookie preferences.

SECURITY PRACTICES

How We Protect Your Privacy

Privacy protection is built into every part of oxloto. We encrypt all data in transit (when you log in, deposit via DANA or OVO, or check your balance) and at rest (while…

Encryption & Storage

All data moves through SSL/TLS encryption. Payment tokens and personal info stay on secure, access-controlled servers with daily backups.

Access Controls

Staff can only view account data when you request support or during a compliance audit. Multi-factor authentication is available for extra account security.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to count visitors. You can disable non-essential cookies in Settings; essential ones stay on to protect your account.

Data Retention

Gameplay history stays seven years for regulatory compliance. Once you close your account, personal details (name, email, phone) are deleted within 30 days.

Third-Party Sharing

We share data only with payment processors, hosting providers and fraud-detection partners — all bound by written privacy clauses. Never sold to marketers.

Your Rights Request

Email [email protected] to access, correct, port or delete your data. Responses sent within three business days; deletion processed within 30 days.

Your Privacy Questions Answered

Below are answers to the questions we hear most about how oxloto handles your information.

Your personal details (name, email, phone, address) are erased within 30 days. Gameplay history stays on our systems for seven years to meet Indonesian gambling regulations, but your identity is removed so the records cannot be linked back to you.

We never store your full payment credentials. Instead, our payment processor tokenizes each transaction, so only a secure reference code is stored on our servers. Your actual account details are held only by DANA, OVO, GoPay or QRIS themselves.

No. We do not sell, rent or share your personal information with marketers or data brokers. We share data only with payment processors, hosting providers and fraud-prevention partners under strict confidentiality agreements.

Open Settings → Privacy & Data in your account and select Download My Data. You'll receive a file with your personal details, login history, deposit records and gameplay activity within three business days.

Core account data is stored on encrypted servers in Indonesia. Backups and analytics data may be held in overseas data centres, all compliant with local data-protection law. Depends on local law permits determines any regional restrictions.

Go to Settings → Account Info and update your name, email or phone directly. For sensitive fields (date of birth, address), contact our support team at [email protected] with proof of the correct information for verification.

Yes, we use cookies to keep you logged in and to count visitor traffic. Essential cookies cannot be turned off (they protect your account), but you can disable analytics cookies in Settings → Cookie Preferences without losing access to the platform.

Privacy Policy at oxloto

How to Contact Us About Your Data

Email Support

Live Chat

Account Settings

How We Protect Your Privacy

Encryption & Storage

Access Controls

Cookie & Tracking Policy

Data Retention

Third-Party Sharing

Your Rights Request

Your Privacy Questions Answered

01 What happens to my data if I delete my account?

02 How is my DANA, OVO, GoPay or QRIS payment information kept safe?

03 Can oxloto sell my data to other companies?

04 How do I see what data oxloto has collected about me?

05 Where does oxloto store my information?

06 What if I find a mistake in my personal information?

07 Does oxloto use cookies? Can I turn them off?

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